As you may be aware, the United States announced a series of tariffs on goods and materials manufactured in China.  A majority of the electronics and hardware that are essential to the technology industry will be affected by these tariffs. Starting on September 24th, 2018 the US implemented a 10% tariff and on January 1st, 2019 they were planned to go up to 25%, although this has been recently postponed for 90 days while the US and China renegotiate.

ISD will be closed on Monday, December 24, 2018 and Tuesday, December 25, 2018 in observance of the Christmas holiday and Tuesday, January 1, 2019 in observance of the New Year holiday.

On-call support will be available as needed at the after-hours rate.

ISD will be closed on Thursday, November 22, 2018 and Friday, November 23, 2018 in observance of the Thanksgiving holiday.

On-call support will be available as needed at the after-hours rate.

Please call ISD at (480) 970-2255 and follow the prompts for after-hours support.

ISD is proud to be designated as a Better Business Bureau Accredited Business with an A+ Rating. BBB ratings represent the BBB's opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public.

Please note ISD Offices will be closed on Monday, September 3, 2018 for the Labor Day holiday. If you need emergency support on September 3rd, please call our main number and follow the prompts for after-hours support.

Another piece in the Risk Management Puzzle
Any company handling, maintaining or processing Personally Identifiable Information (Driver’s License Numbers, Social Security Numbers, Dates of Birth, Email Addresses and more) or Protected Health Information (Account Numbers, Medical Record Numbers, Insurance Beneficiary Numbers and more) needs their own Cyber Liability Insurance to protect their organization against claims arising out of lost or stolen laptop or device, staff mistakes, rogue employees, hacking and other causes of data loss.

Sharing user accounts can be a common practice in some organizations. This is when one or more people use the same login username and password for a system, application or website. From an administrative point of view, it seems more convenient since you don’t have to set up separate accounts for individual users, but this practice is a serious security risk.

One of the things we hear on a regular basis when chatting with business leaders about their IT infrastructure, disaster recovery and business continuity planning is, “My data is being managed in the cloud, so I don’t have to worry about that.”

"The cloud" allows people to feel comfortable.

Encryption scrambles data to make it unreadable by unauthorized personnel and protect the confidentiality of the data. Authorized personnel use a key to decrypt the data. When discussing encryption, there are 3 states the data may be in:
Data at Rest
Data at rest refers to data stored on your systems in files or databases.

You may have seen news about this latest serious cyber security threat and are wondering how this may affect you.

Computer researchers have recently found out that the main chip in most modern computers—the CPU—has a hardware bug. It's really a design flaw in the hardware that has been there for years.