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5 proactive defenses against cyberattacks

5 proactive defenses against cyberattacks

As IT security consultants, we’re stuck between a rock and a hard place. Managed IT services providers (MSPs) such as ours want to provide clients with enterprise-level IT, but that requires that we specialize in overwhelmingly intricate technology. Explaining even the most fundamental aspects of cybersecurity would most likely put you to sleep instead of […]

4 Social engineering scams to watch out for

4 Social engineering scams to watch out for

Experts are constantly creating new security systems to protect individuals and businesses from hackers. From those who want to attend popular events like the Olympics to avoiding an angry boss, hackers are preying on gullible victims to circumvent network security systems and steal sensitive information.

5 virtualization platforms fit for SMBs

5 virtualization platforms fit for SMBs

Virtualization allows you to eliminate dependency on physical hardware limitations and software requirements. Before you choose any one virtualization solution, it’s a good idea to go over the different companies providing virtualization services. Below is a list of five popular vendors offering reliable virtualization platforms.

Keep your callers happy by using VoIP

Keep your callers happy by using VoIP

If you don’t want your customers to switch to your competitors, customer satisfaction should be on top of your priority list. One sure way to keep them satisfied is by having a professional yet customer-friendly phone strategy. Something as simple as your automated on-hold messages may seem inconsequential, but when people need help, you don’t […]

5 Simple but effective cybersecurity tricks

5 Simple but effective cybersecurity tricks

Can you name five cybersecurity best practices? Most people can’t, and few of those who can, actually follow them. Unfortunately, cyberattacks are far too common to be lax about staying safe online. Your identity could be stolen, or even worse, you could expose private information belonging to your company’s clients.

ISD Earns A+ Rating from Better Business Bureau

ISD Earns A+ Rating from Better Business Bureau

ISD is proud to be designated as a Better Business Bureau Accredited Business with an A+ Rating. BBB ratings represent the BBB's opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public.

What is Virtualization as a DR solution?

What is Virtualization as a DR solution?

Most business owners don’t think of Virtualization when talking about Disaster Recovery (DR). However, virtualization actually serves as an effective disaster recovery plan. Here’s a breakdown for those unfamiliar with how the one can serve as a reliable way of implementing the other.